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Contact Us

We live in the communities we serve and work diligently to serve the needs of our neighbors.  We encourage you to contact us with any questions or concerns.

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Main Offices: 

Our friendly and knowledgeable Call Center employees are happy to assist with any questions you may have.

  • Main Call Center (Lexington, KY):  1-800-650-6717
  • Former Peoples Bank Call Center (Berea, KY):  859-986-6860

Lost or Stolen Debit Card: 

  • 1-800-472-3272

Debit Card Pin Changes:

  • 1-800-992-3808

Phone Smart:

  • 1-800-742-BANK (2265)

Bill Pay

  • Whitaker Bank: 1-855-885-5553

Whitaker VISA Credit Card:

  • Assistance with Your Credit Card Account:  1-855-650-7811
  • Report Lost or Stolen Credit Card: 1-855-650-7811

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